Return Policy

H&A

Return Policy

Introduction

We understand that from time to time you may wish to return a product to us. We have created this 14 day returns policy to enable you to return products to us in appropriate circumstances.

This returns policy applies to all customers.

This policy does not affect your statutory rights (such as your rights under the Sale of Goods Act 1979 and the Consumer Protection (Distance Selling) Regulations 2000).

Returns

Where you have no other legal right to return a product and receive a refund or exchange, then you will nonetheless be entitled to return a product to us where:

We receive the returned product within 14 days following the date of delivery of the product.

The returned product is unused, in its original packaging, with any labels still attached, and otherwise in a condition enabling us to sell the product as new.

You comply with the returns procedure set out below; and none of the exclusions set out below apply.

Discounted/Sale items

Please note any items purchased from our sale may only be exchanged for another size/product or a credit for the like amount credited to an e wallet account.

Refunds will not be given for any sale items.